Clients

How do you price your jobs?

Our pricing model is simple and efficient. We quote based on an hourly rate (in line with the nature of the role), staff insurance and agency management fee. Our quotes are provided quickly with clear a cost breakdown. Click here to receive a quote today.

What locations do you cover?

We have staff in capital cities around Australia: Sydney, Melbourne, Brisbane, Gold Coast, Canberra, Adelaide and Perth as well as a number of rural locations. Get in touch see if we can service your location.

How do I know which staff will be turning up for my event?

We supply you with detailed staff profiles for your approval. We also provide a roster including staff names, mobile numbers and sizing if required.

What is your cancellation policy?

Once a quote is signed off, we charge our management fee for any campaigns cancelled, and 100% of the staffing fee for cancellations within 24 hours of an event.

What break allocations are staff entitled to whilst working for me?

4 hours – no break

5 hours – 15 minute break

6 hours – 1 x 30 minute break

7 hours – 1 x 30 minute break and 1 x 15 minute break

8 hours – 1 x 30 minute break and 1 x 15 minute break

9 hours – 2 x 30 minute breaks

10 hours – 2 x 30 minute breaks and 1 x 15 minute break

11 hours – 2 x 30 minute breaks and 1 x 20 minute breaks

12 hours – 3 x 30 minute breaks

How do you brief your staff?

We brief our staff through multiple avenues. Our staff are always supplied with briefing information through our online staffing platform and via email. We can orchestrate additional via conference call, training in person or at a client run training. Get in touch to ask us how we can tailor staff training and briefing for your campaign.

What kind of activity do you typically provide staff for?

Our promotions division focuses on activity for experiential marketing and sponsorship related activity. Activities that our staff assist with include: product sampling, corporate function hosting, flyering, relaying key brand messaging, PR events and stunts and Government information projects.

Who are your typical clients?

We work with event, marketing and experiential agencies of all shapes and sizes; PR agencies, corporate brands, small and large business, exhibition organisers and Government departments.

What does your Hospitality division do?

We provide wait staff, bar staff and RSA qualified brand ambassadors for alcohol sampling and marketing activity. We work at any event, private or corporate, involving food, beverage or alcohol.

Compliance

How are your staff employed?

All of our staff are all on employment contracts as casual staff. Our staff are not engaged as or considered contractors.

Are your staff covered for PLI and workers compensation?

Yes, our staff and agency are covered for Public Liability ($20M) and Workers Compensation in each state or territory. You will receive our Certificate of Currency when we send you a quote.

Do you have a Work, Health and Safety policy?

Yes, we have a comprehensive Work, Health and Safety policy that we strictly adhere to. We can provide you with our policy before working together.

Staff

How do I join Polite Promotions?

Send your CV, photo and a short description of yourself here.

What is the application process?

Once we receive your email with CV and photo we will send you an application link for further details. We’ll then be in touch to arrange an interview at our office if you’re in Sydney, a video interview if you’re interstate or let you know about our next induction day.

What is your payroll frequency?

We pay all timesheets twice per month on the 1st and 15th.

Will my superannuation be paid?

Yes, we pay 9.25% superannuation in addition to the hourly rate you are paid.

What type of work will I get through Polite Promotions?

You can get involved with all kind of fun jobs working for Polite Promotions! Coordinate games and activities for Medibank at the Australian Open, sample Nivea products at the Easter Show or dish out free prints at one of our popular photo booths at an array of glamorous functions. Once you are on our books, you can view all of our upcoming jobs through our staffing portal.

What other opportunities can Polite Promotions provide?

We provide training and valuable insight to the event and marketing industry. We can also provide interstate travel for select events once you reach Team Leader or Event Manager level. A number of our staff have completed internship programmes, working closely with us here in the office. Some of these people have gone on to receive full-time jobs working as part of our management team and still work with us today. A number of staff have also gone on to score jobs in the industry, either with one of our existing clients or have since become our client.